In this section: |
Tools to troubleshoot WebFOCUS App Studio are available in the WebFOCUS Administration Console, WebFOCUS App Studio program folder, and Reporting Server browser interface.
How to: |
The WebFOCUS App Studio trace utility (Communication Layer Trace) generates trace files for tasks performed by the WebFOCUS App Studio development environment communication layer. It captures information for tasks performed by WebFOCUS App Studio when a request is submitted or retrieved by the product.
You can use this utility to help troubleshoot issues, such as communication failures, connection problems, and transfer of files.
To generate traces for issues you might encounter at startup, you should start the trace utility prior to launching WebFOCUS App Studio.
To generate traces for a failure to connect to a Data Server or to determine why applications are not listed, you should start and enable the trace at the point prior to performing the task that fails.
The Communication Layer Trace tool opens, as shown in the following image.
drive:\Users\user_id\AppData\Roaming\Information Builders\ wfscom.xml
where:
Is your Windows user ID.
Note: The Application Data directory may not be visible by default. To see this directory, open Windows Explorer, click Tools, choose Folder Options, and select the View tab. Then select Show hidden files and folders and click OK.