Manager Logs

Manager Logs are generated on the console window on Windows machines if the Manager is not run as a service, or on UNIX machines if the Manager is run in the foreground on the console. Because GridServer is usually run as a service or in the background, there are several other ways to view the Manager log:

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In the GridServer Administration Tool, go to Diagnostics > Real Time Log. This displays new lines of the log as they happen, in a new window. It doesn’t, however, display any historical information. Click the Snapshot button to open a frozen duplicate of the current log window.

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Go to Diagnostics > Manager Diagnostics. This page enables you to display the Manager log, and other information in a specified time period. You can display or create a .ZIP file of the results.

For example, to view Manager log results, select Manager Log, then select a time range. You can then display the log on-screen by clicking Display, or save it in a compressed file by clicking Download.

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The Manager log is available directly at DS_DATA/logs/server/* or the location specified at Admin > System Admin > Manager Configuration > Logging.

The Manager log can be set to different levels of granularity, ranging from Severe, which provides the least amount of logging information, to Finest, which logs the most information. By default, this level is set at Info. For debugging purposes, it might be necessary to set the level higher, to Finer or Finest.

To change the log level:

1.

Go to Admin > System Admin > Manager Configuration > Logging.

2.

In Default Debug Level, select a new level.

Configuration options for Manager logs, such as maximum file length and timestamp format, can also be set on the Manager Configuration page, in the Logging section.

Warning

If you set the log level to Finer or Finest, a large volume of logs are generated, which can adversely affect performance and overwhelm your Manager’s file system over time. Remember to change back the log level after you are done troubleshooting.