Acknowledging an alert indicates that you have received and recognized the alert. Once you acknowledge the alert, your name is associated with that alert.
Procedure
Navigate to
Alerts > Advanced Alerts.
Select the check box for the alerts you want to acknowledge. To select all alerts, select the check box located to the left of the column headings.
Click Acknowledge to acknowledge the selected alerts.
Enter the following information:
Field
Description
Severity
Alert severity
Category
Alert category
URL
Web address of an external web page such as a customer relationship management system or a defect tracking system. This enables you to track actions triggered by the alert.
Comments (Optional)
Comments about the alert
Click
Acknowledge to acknowledge alerts.
Result
The
Alerts table shows a
icon in the
Status column and a checkmark
in the
Acknowledged column for the acknowledged alerts.
icon in the
in the