Orders Services is a standard module and technical component delivered with Kenan/BP. Orders Services delivers functions that create and manage customer and service orders, track order status, trigger order fulfillment through Request Handling and Tracking, manage order revisions and cancellations, and activate customers at the appropriate time in Kenan/BP.
Orders Services creates and processes orders. The central concept in orders services is the order. An order is a logical grouping of one or more
service orders. A service order is a grouping of one or more order items that are associated to a single service or account.
Service orders also enable partial order completion, which allows subparts of a large order to be activated in Kenan/BP without dependency on the fulfillment status of other parts of the order or the overall status of the order.
An orders services(Order_Service_RV.zip) example is shipped with TIBCO ActiveMatrix Adapter for Kenan/BP. You can find it in the
TIBCO_HOME/adapter/adkenan/
version_num/examples/BusinessWorks directory. Refer to
TIBCO Adapter for Kenan/BP Examples chapter 7 for more information.