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Copyright © TIBCO Software Inc. All Rights Reserved


Chapter 4 Transaction Handling : Orders Services

Orders Services
Orders Services is a standard module and technical component delivered with Kenan/BP. Orders Services delivers functions that create and manage customer and service orders, track order status, trigger order fulfillment through Request Handling and Tracking, manage order revisions and cancellations, and activate customers at the appropriate time in Kenan/BP.
Orders Services creates and processes orders. The central concept in orders services is the order. An order is a logical grouping of one or more service orders. A service order is a grouping of one or more order items that are associated to a single service or account.
Service orders also enable partial order completion, which allows subparts of a large order to be activated in Kenan/BP without dependency on the fulfillment status of other parts of the order or the overall status of the order.
Order services are capable of providing certain levels of transactional support. Refer to the Kenan Orders Services guide for more information.
Orders Services Example
An orders services(Order_Service_RV.zip) example is shipped with TIBCO ActiveMatrix Adapter for Kenan/BP. You can find it in the TIBCO_HOME/adapter/adkenan/version_num/examples/BusinessWorks directory. Refer to TIBCO Adapter for Kenan/BP Examples chapter 7 for more information.

Copyright © TIBCO Software Inc. All Rights Reserved
Copyright © TIBCO Software Inc. All Rights Reserved