Copyright © Cloud Software Group, Inc. All Rights Reserved
Copyright © Cloud Software Group, Inc. All Rights Reserved


Appendix C Troubleshooting : Data successfully received and processed is not reflected in the table

Data successfully received and processed is not reflected in the table
Symptom
The adapter prints out an INFO message saying it has finished processing the event. Use a PeopleSoft client to check the new data, but it does not reflect what was sent in through the adapter.
Probable Cause
The record you are inserting the data into has a related language record and instead of the data going into the expected record it went into the related language record.
Solution
Check how the related language record is formatted and how it relates to the actual record. Open the actual record in PeopleSoft, then select File > Object Properties. Select the Use tab and blank out the related language record from the record definition, then save this change. For more important information about this solution, see your PeopleSoft documentation.
Check the applicable PeopleSoft documentation to understand how related language records are used. If you are certain that the related language record is not needed:
1.
2.
Select File > Open then open the record.
3.
Select File > Object Properties, then select the Use tab.
4.
5.
If the audit options are turned ON, follow the steps mentioned below:
Open the actual record in PeopleSoft, then select File > Object Properties. Select the Use tab and blank out the related language record from the record definition, then save this change. For more important information about this solution, see your PeopleSoft documentation.
Check the applicable PeopleSoft documentation to understand how audit options are used. If you are certain that the audit records are not required follow the steps mentioned below:
1.
2.
Select File > Open then open the record
3.
Select File > Object Properties, then select the Use tab.
4.
Blank out the entry for Add, Change and Delete in Audit Options.
5.

Copyright © Cloud Software Group, Inc. All Rights Reserved
Copyright © Cloud Software Group, Inc. All Rights Reserved