Copyright © Cloud Software Group, Inc. All Rights Reserved
Copyright © Cloud Software Group, Inc. All Rights Reserved


Appendix C Troubleshooting : The adapter prints a stacktrace at each polling interval

The adapter prints a stacktrace at each polling interval
Symptom
The following message repeats at each polling interval:
  bea.jolt.ApplicationException: TPESVCFAIL - application level   service failure
     at bea.jolt.JoltRemoteService.decodeCALL(JoltRemoteService.java:405)
     at bea.jolt.JoltRemoteService.call(JoltRemoteService.java:323)
     at psft.pt8.net.NetReqRepSvc.sendRequest(NetReqRepSvc.java:376)
     at psft.pt8.net.NetService.requestService(NetService.java:144)
     at psft.pt8.joa.JOAService.joaRequestService(JOAService.java:49)
     at psft.pt8.joa.CISessionSvc.getComponent(CISessionSvc.java:31)
     at psft.pt8.joa.CI.getComponent(CI.java:29)
     at psft.pt8.joa.Session.getComponent(Session.java:46)
     at com.tibco.adapter.ps.PublisherEventHandler.getEventsfromQueue
     (PublisherEventHandler.java:102)
     at com.tibco.adapter.ps.PublisherEventHandler.onEvent
     (PublisherEventHandler.java:72)
     at com.tibco.sdk.events.EventHandoff.run(MEventSource.java:141)
     at java.lang.Thread.run(Unknown Source)
Cannot trace non MException or MRuntimeException class
2001 Sep 21 00:15:13:676 ps8Adapter.inst Info [Application] AEPS8-4003052 "Re-Established connection to app server with
parameters - server : shsu-lt:9050,oprId : VP1 for Publisher."
Probable Cause
The adapter uses the TIB_MQUEUE_DATA_CI and TIB_MQUEUE_SRCH_CI Component Interface to poll the TIB_CI_MQUEUE table. If the login account has not been granted permission to use this Component Interface, then you will get this error. These objects can be found by using a PeopleSoft client and opening up the TIB_PS8_ADAPTER project.
Solution
1.
2.
3.
4.
Add TIB_MQUEUE_DATA_CI and TIB_MQUEUE_SRCH_CI to the list of Component Interfaces.
5.

Copyright © Cloud Software Group, Inc. All Rights Reserved
Copyright © Cloud Software Group, Inc. All Rights Reserved