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Appendix E FAQs and Troubleshooting : Troubleshooting

Troubleshooting
The adapter startup fails
Either the repository file (.dat) is not found or the .dat file is not properly configured.
Solution
Ensure that the repourl syntax has been specified accurately in the adapter’s .tra file.
The adapter startup fails after specifying the appropriate DAT file
You must start the repository server before starting the adapter.
If it is a remote repository, ensure that the repourl syntax has been specified accurately in the .tra file. Ensure that the path specified for the .tra file is correct.
The adapter fails to respond to a request
The subject name may be inconsistent.
Solution
Ensure that the subject name to which the adapter listens is the same as the subject name of the client.
The adapter fails to respond to a request after successfully receiving it
The adapter may fail to respond due to various reasons, such as:
When saving an adapter configuration to a project, an error occurs indicating network problems
Check if the TIBCO_HOME\TRA\bin directory is present in your PATH settings.
The adapter return the following error message even though the adapter has initialized successfully
tpcall/tpacall/tppost/tpenqueue failed, TPESYSTEM Internal System Error
Check if the Tuxedo service is running and all parameters have been specified correctly in the incoming message.
Stopping the adapter sometimes results in a coredump on UNIX
This can happen if the connection to Tuxedo server is not established properly.
Solution
Leave the adapter idle for about a minute, so that the connection to Tuxedo is established and then stop the adapter.
While trying to create executables for Tuxedo client or server programs using the buildclient or buildserver utilities, the error 'cannot execute cl.exe' occurs
This may be due to compilation errors in the client or server programs.
Solution
Check the console for detailed error messages. If there are no compilation issues, check the environment variable settings.
While running Tuxedo's tmloadcf program to compile the UBBCONFIG file, the error 'cannot run on non-master node' occurs
Check the machine name in the UBBCONFIG file. Make sure the case is specified correctly, since this value is case-sensitive.
While running Tuxedo's tmloadcf program to compile the UBBCONFIG file, the error 'cannot run on active node' occurs
The tmloadcf program cannot run if an application is booted. Run Tuxedo's tmshutdown program to shutdown the Tuxedo servers before running tmloadcf.
Running as a Subscriber or RPC server returns the following error 'tpcall/tpacall/tpenqueue failed, TPENOENT - no entry found'
Check if the service name, specified in the message sent to the adapter, is correct. Ensure that the service is currently running. Tuxedo's tmadmin tool allows you to examine available services using the psc command.
While running Tuxedo's tmboot program to boot the Tuxedo services, the error 'No BBL available on site <site name> Will not attempt to boot server processes on that site.' occurs
Check if the transaction log (TLOG device) was created using the crdl command.
The following error occurs
021722.MAGIC!tmboot.295.515.-2: 10-07-2002: Tuxedo Version 8.0 32-bit Windows.
021722.MAGIC!tmboot.295.515.-2: FATAL: internal error: CMDTUX_CAT:4578: ERROR: Unlicensed System Binary
If you chose not to install your software license when you installed your software, you can install the license later, using the Oracle License Utility. To install your Oracle Tuxedo product license on a Microsoft Windows system, try the following procedure instead of reinstalling:
Transfer the license file lic.txt to your machine.
Enter the drive and location of the lic.txt file and click OK. The Oracle license utility installs lic.txt in the TUXDIR/udataobj directory, where TUXDIR represents the product directory in which you installed the Oracle Tuxedo software.

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