Challenges of Service Delivery

The biggest challenge to service delivery is coping with the fast evolving nature of business requirements.

As business requirements, models, and priorities changes, businesses need to:

Add new services, modify existing services, and replace or retire out-dated ones.
Provide legacy services to new consumers and new services to legacy consumers.
Expand the range of available services.

To scale services and meet the business needs of providing services, Information Technology departments have to tackle a series of challenges such as:

Accommodating heterogenous software assets
Achieving service-consumer compatibility
Reusing services and common features
Managing different versions of services
Minimizing the disruptions of transitions
Easing of development and maintenance

Services developed and run using the TIBCO ActiveMatrix sofware address all of these challenges.