Manual Activities
ActiveMatrix BusinessWorks includes a ManualWork palette with activities that you can add to your business processes when the process requires user interaction for completion. In our example, orders under $10 000 were processed automatically. For orders over 10 000, an additional credit check is required.
In that case, the order is assigned to a pool of users for approval. One user accepts the request, and approves or rejects it. If no one accepts the request, the manual approval times out, and then the status of the request is checked. If no errors were returned, then the work is still in the users’ queue, so the process waits for the completion of the manual work. If errors were reported in the manual work, the work is marked as not approved and the process completes.
ActiveMatrix BusinessWorks allows you to:
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assign a task to a pool of users,
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check the status of the task,
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change the status of the task,
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download documents associated with a task,
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or wait for the completion of a task.
The ManualWork palette works with TIBCO InConcert. Users and groups are defined either in TIBCO InConcert or TIBCO Administrator (and then later exported to TIBCO InConcert). An activity that assigns work creates a TIBCO InConcert job. The job can be viewed and modified using ActiveMatrix BusinessWorks web interface to manual tasks.