Mail Error Codes

This section describes error codes that can be returned by activities in the Mail palette.

BW-MAIL-100001:  Invalid input data: mail server host not specified

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Host name of mail server is not specified.

  • Resolution:  Specify a valid mail server host in configuration.

BW-MAIL-100002:  Invalid input data: username not specified.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Username for mail server account is not specified.

  • Resolution:  Specify a valid user name in configuration.

BW-MAIL-100003:  Invalid input data: password not specified.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Password for mail server account is not specified.

  • Resolution:  Specify a valid password in configuration.

BW-MAIL-100004:  Invalid input data: Null input data.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Input data is null.

  • Resolution:  Check activity input data.

BW-MAIL-100005:  Invalid input data: Error parsing input data.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Input data is invalid.

  • Resolution:  Check activity input data.

BW-MAIL-100006:  Invalid input data: Unequal number of attachment names and attachment data.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Number of attachment names and attachment data specified in the input are unequal.

  • Resolution:  Check attachment input data.

BW-MAIL-100007:  Invalid input data: Both the comma and semicolon cannot be used at same time to separate addresses.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Both the comma and semicolon cannot be used at same time to separate addresses.

  • Resolution:  Use either comma or semicolon for separating addresses.

BW-MAIL-100008:  Mail provider for protocol [%1] not found. Make sure that the provider jar is in java classpath.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Could not initialize the mail provider for specified protocol: [mail protocol].

  • Resolution:  Make sure that the mail provider jar file is in java classpath.

BW-MAIL-100009:  Error connecting to the mail server using connection parameters: [%1].

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Could not establish connection to the mail server using sepecifed parameters: [parameters].

  • Resolution:  Check configuration data.

BW-MAIL-100010:  The default mail folder was not found on mail server.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  The default mail folder was not found on mail server.

  • Resolution:  Check mail server setup.

BW-MAIL-100011:  The INBOX mail folder was not found on mail server.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  The INBOX mail folder was not found on mail server.

  • Resolution:  Check mail server setup.

BW-MAIL-100012:  Error getting folder on mail server.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Error getting folder on mail server.

  • Resolution:  Check mail server setup.

BW-MAIL-100013:  Error closing mail server connection.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  There was an error when attempting close connection with mail server.

  • Resolution:  Look at the exception for more information.

BW-MAIL-100014:  Error while polling mail server: cannot open INBOX folder.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  There was an error when attempting to open connection with mail server.

  • Resolution:  Look at the exception for more information.

BW-MAIL-100015:  Error while polling mail server: cannot close INBOX folder.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  There was an error when attempting to close connection with mail server.

  • Resolution:  Look at the exception for more information.

BW-MAIL-100016:  Unexpected error while polling mail server.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  There was an unexpected error while retrieving mails.

  • Resolution:  Look at the exception for more information.

BW-MAIL-100017:  Error parsing received mail.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  There was an error while parsing a new mail message received.

  • Resolution:  Look at the exception for more information.

BW-MAIL-100018:  Error building mail message.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  There was an error while building a mail message to send.

  • Resolution:  Look at the exception for more information.

BW-MAIL-100019:  Error sending mail message.

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Error sending mail message. Cause: %1.

  • Resolution:  Look at the exception for more information.

BW-MAIL-100020:  Error connecting to the mail server - unknown host; connection parameters: [%1].

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Could not establish connection to the mail server - specified host is unknown: [%1 - connection parameters].

  • Resolution:  Specify a valid mail server host in configuration or check your network connections and setup.

BW-MAIL-100021:  Error connecting to the mail server - connect exception; connection parameters: [%1].

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Could not establish connection to the mail server - connect exception: [%1 - connection parameters].

  • Resolution:  Verify that your mail server is running or check your network connections.

BW-MAIL-100022:  An internal error occured while processing configuration data [%1].

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  An internal error occured while processing configuration data. See [%1-exception] for more details.

  • Resolution:  Check the exception for more details.

BW-MAIL-100023:  Invalid polling interval [%1] [%2].

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Specified polling interval [%1] is not valid. See [%2-exception] for more details.

  • Resolution:  Specify a valid polling interval.

BW-MAIL-100024:  Could not resolve mail server host name [%1].

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  The specified host name of mail server [%1] cannot be resolved.

  • Resolution:  Use a valid mail server host name. If the host name is valid, make sure the network naming (DNS) is properly setup.

BW-MAIL-100025:  Could not decrypt password [%1].

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  There was an error while decrypting a password. See [%1-exception] for more details.

  • Resolution:  Make sure that the password stored in the repository is not in clear text.

BW-MAIL-100026:  Could not connect to mail server - invalid username in field [%1] and/or invalid password in field [%2].

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Got authentication error while connecting to mail server.

  • Resolution:  Make sure that the username and password are correct.

BW-MAIL-100027:  %1 Start time = %2 End time= %3 Processing time= %4

  • Role:  infoRole

  • Category:  BW-Plugin

  • Description:  %1 Start time = %2 End time= %3 Processing time= %4

  • Resolution:  none

BW-MAIL-100028:  %1 Processing times: %2

  • Role:  infoRole

  • Category:  BW-Plugin

  • Description:  %1 Processing times: %2

  • Resolution:  none

BW-MAIL-100029:  Using POP3 Provider from %1

  • Role:  infoRole

  • Category:  BW-Plugin

  • Description:  Using POP3 Provider from %1

  • Resolution:  none

BW-MAIL-100030:  Username can not be null when Authentication is on

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Username can not be null when Authentication is on.

  • Resolution:  Make sure that the username and password are correct.

BW-MAIL-100031:  Password can not be null when Authentication is on

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Password can not be null when Authentication is on.

  • Resolution:  Make sure that the username and password are correct.

BW-MAIL-100032:  Mail is already deleted, Receive Mail activity has 'Delete Mail' turned on

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  Mail is already deleted, Receive Mail activity has Delete Mail turned on.

  • Resolution:  Either turn off Delete Mail in Mail Receiver or do not use Confirm activity.

BW-MAIL-100033:  Error building mail message. Cause: %1

  • Role:  errorRole

  • Category:  BW-Plugin

  • Description:  There was an error while building a mail message to send.

  • Resolution:  Look at the exception for more information.