Copyright © TIBCO Software Inc. All Rights Reserved
Copyright © TIBCO Software Inc. All Rights Reserved


Post-Installation Tasks : Troubleshooting Installation

Troubleshooting Installation
If you encounter problems with installation, make sure that your system meets all prerequisites. Next, check the installer log file for potential problems.
 
Installer Log File
The installer log file, tibco_universal_installer.timestamp.username_install.log is available in the following locations.
Windows - Documents and Settings\username\.TIBCO\install_timestamp
Linux - user_home_dir\.TIBCO\install_timestamp
The installer log file captures the following information:
To change the location of the installer log file, specify the option -V logFile="myLogFile" when you run the installer.
 
TIBCO_JRE Error Message During Upgrade
Problem
When you perform an upgrade, the installer sometimes displays an error that states TIBCO_JRE files are locked, even if JRE is not running and the installer is not using TIBCO_JRE.
Workaround
Reboot the system on which the installer is running.

Copyright © TIBCO Software Inc. All Rights Reserved
Copyright © TIBCO Software Inc. All Rights Reserved