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Product Name: TIBCO ActiveMatrix® Adapter for Amdocs CRM
Release Version: 5.5.0
Release Date: July 2012

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Introduction
TIBCO ActiveMatrix Adapter for Amdocs CRM serves as a bi-directional gateway 
between an Amdocs CRM system and applications configured for the TIBCO environment.

Note:
This release provides a full product installation. It does not 
require a prior installation.

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Supported Platforms

  Microsoft Windows (x86, 32-bit and 64-bit platforms) 
  - Windows Server 2008
  - Windows 7

  Microsoft Windows (64-bit platforms)
  - Windows Server 2008 R2

  Solaris (SPARC, 32-bit and 64-bit platforms)
  - Solaris 9
  - Solaris 10
      
  HP-UX 11i V2, 11i V3 (Itanium, 64-bit platforms)

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Minimum Disk Space and Memory Requirements

  Free disk space: Varies by platform. 

  Memory: 2 GB 

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Software Requirements

TIBCO Software:
  Required Software
    - TIBCO Runtime Agent(TM) 5.7.2 or higher version of 5.7.x
     (must be installed before the adapter is installed.)
  
  Compatible Software
    - TIBCO ActiveMatrix BusinessWorks(TM) 5.8.x, 5.9.x, 5.10.x
    - TIBCO Administrator(TM)
      See the TIBCO Runtime Agent documentation for 
      supported versions of TIBCO Administrator.
   
Third-party Software:
  Required Software
    - Java Runtime Environment (JRE) 1.6
    - Amdocs CRM Applications:
        - Amdocs CRM 8.1 with Amdocs CRM Business Objects (CBOs)
        - Amdocs CRM 7.5 with Amdocs CRM Business Objects (CBOs)
        - Amdocs CRM 7.1 with Amdocs CRM Business Objects (CBOs)
          	
    - Amdocs CRM Web Applications:
        - Amdocs CRM eOrder (Amdocs CRM 7.1 and Amdocs CRM 7.5)
        - Amdocs CRM eSupport (Amdocs CRM 7.5)    

    - Amdocs CRM 7.1 and Amdocs CRM 7.5:
        - Microsoft SQL Server 2005
        - Oracle 10g

    - Amdocs CRM 8.1:
        - Microsoft SQL Server 2008
        - Oracle 11g  

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TIBCO Product Support

Check the TIBCO Product Support web site at https://support.tibco.com for
product information that was not available at release time. Entry to this site
requires a username and password. If you do not have one, you can request one.
You must have a valid maintenance or support contract to use this site.

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Documentation

Product Manuals
    * Before installation, access product documentation from the download site 
      or in the doc folder at the root level on the product media.
    * After installation, if documentation has been installed with the product, 
      access product documentation in the folder 
      TIBCO_HOME\adapter\adclycrm\5.5\doc\adclycrm.
 
Installation Guide and Release Notes
    * For installation instructions, see the Installation guide that is extracted
      from the software package archive into the temporary directory.
    * For new features, closed issues, and known issues, see the product release 
      notes in TIBCO_HOME\release_notes.

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