Searching for an Order

You can search for the order from the Fulfillment Order Management GUI. The Orders page allows you to key in the order reference and filters for the search results. The Orders page shows paginated view of search results. You can click on the order link to view details about the order and perform an action on order.

Do the following to search the order:

  • Go to the Orders page.

Click Filter Icon to refine your search using the search criteria specified in the following table:

Search Criterion Description
Order Ref ID The unique identifier of the order, supplied by the order originator.
Customer ID The reference that enables the OMS to retrieve the current customer profile and to identify the customer to other systems interested in the order.
Status The current status of the order.
The different statuses are:
  • START
  • FEASIBILITY
  • OPD
  • EXECUTION
  • SUSPENDED
  • COMPLETE
  • CANCELLED
  • WITHDRAWN
  • PREQUALIFICATION FAILED
Submitted Date The date of order submission.
Originator

Fulfillment Order Management, where the orders are created.

Fulfillment Engine AFO or IPC (iProcess Conductor). AFO for fulfillment orchestrator.
Order ID Order Id is the internal identifier of the Order generated by OMS.
OPD Source The value can be AOPD or MOPD.

You can use a combination of search criteria to search for a specific order object. For example, you can select a status of COMPLETE from the Status column and type the username in the Originator column to find all orders with a status of COMPLETE that were created by a particular user.

The search is case-sensitive.

  • Click Search Button to display the list of orders that match your search criteria. Select the order to display its details.