Searching for Subscribers
Log in to Order Capture System and search for a subscriber to complete tasks such as submitting a new order, amending an existing order, updating an order, or canceling an order.
Logging In
Log into OCS using your specific user name and password.
Note: A timeout mechanism
automatically closes the session after 15 minutes and returns to the login
page. After you are logged in, OCS reloads the previous shopping cart, if there
is one. If no previous shopping cart exists, you must select a subscriber.
Searching for a Subscriber
Search for a subscriber based on the subscriber's first name, last name, or ID to submit, amend, update, or cancel orders. For more information on the search syntax, see Search Syntax.
Enter the subscriber's first name, last name, or ID in the customer search box, and press Enter or click the magnifying glass.
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