Order Selection for Jeopardy Management

Since Jeopardy Management System is designed to send an alert on the plan tasks that are falling behind schedule, and to prevent the plan tasks from jeopardizing the SLA for the entire order fulfillment, JeOMS makes some dynamic decisions when processing long and short running orders.

There are chances of orders missing SLA requirements. If such a scenraio occurs, then getting alerts on the short running orders (orders expected to finish in 5 minutes or less) will not be helpful as sending alerts to production support personnel, and the subsequent manual action on the alerts, will take more time than the lifespan of the order.

Jeopardy, therefore, has a stronger focus on the long running orders (orders that are expected to run for an hour or more). Jeopardy will process almost all the orders, but for short running orders, jeopardy may skip some alerts that are not expected to be handled when the risk level for that alert changes to a severe one.