Orders Page

On the Order page you can view details about the order, including status and revision history of the orders, add orders, and show plan preview. You can also edit the order and resubmit the order for further fulfillment process.

You can also view the details for initial request and amendments and also take action on the orders. The following actions are allowed on the Orders page:

• Suspend Order: This will be available when an order is in the execution state and not yet completed. This state is also available when an order fails.
• Cancel Order :This will be available before the order goes to the completed state.
• Amend Order: This will be available in the OMS UI when the order is in the suspended state.
• Withdraw Order: This will be available when the order is in the execution or suspended state. Once the order is withdrawn, it is not listed in the Order or Plans pages. However, the audit log for the withdrawn order can be viewed on the the Activity Log page.
• Resume Order: This will be available when the order in the execution state.
• Show Execution Plan: You can view the execution plan for the respective order by clicking the Show Execution Plan option. This option displays the Plans page and the respective plan’s details .
• Show Activity Log: You can view the activity log for the respective order by clicking the Show Activity Log option. Show Activity Log shows flow of change in statuses for each of the entities: order, order-line, plan, and plan-items.
• Show Catalog: Click on Product Id in orderline tab to view the related catalog.
• Add Order: You can submit new order functionality through the order component.
• Plan Preview: You can generate a plan preview by providing submit order XML without submitting order.

You must have ADMIN privileges (USER_ADMIN role) to do the above mentioned operations.