Searching for Orders using Order Reference

To search the order on TIBCO Fulfillment Order Management, you have to use the Order Management System user interface.

Open the OMS UI and perform the following steps:

Procedure

  1. Click the menu Orders and paste the copied Order Reference ID in the search field.
  2. Click the Search icon, and the result is displayed for the order with the values for the following fields:
    1. Order Ref ID
    2. Customer ID
    3. Status
    4. Submitted Date
    5. Originator
    6. Fulfillment Engine
  3. Click the result to view the order.