Order Capture System Overview

Order Capture System (OCS) is a new component in TIBCO Fulfillment Suite to create, manage, and submit TIBCO Fulfillment Orchestration orders based on what a subscriber already has.

This component is a web application which you can use to do the following:
  • Select subscribers
  • Browse validated products, services, or bundles from TIBCO Fulfillment Catalog
  • Create orders for selected subscribers and submit them to TIBCO Fulfillment Order Management
To construct an order, OCS requests information from the following systems:
  • TIBCO Fulfillment Catalog, which provides product definitions for subscribers
  • A subscriber inventory, which provides subscriber details (such as names, addresses, IDs, and segments)
  • TIBCO Fulfillment Subscriber Inventory, which provides information about the subscribers' provisioned products.
  • Offer and price​ engine (OPE), which provides the eligible products for a specific subscriber, validates the order, and provides the price of what is provisioned.

OCS then submits the orders to TIBCO Fulfillment Order Management.

The following figure illustrates the interconnection between OCS and the Fulfillment Orchestration subsystems:

Order Capture System Architecture

OCS is an optional component that is a part of Fulfillment Orchestration and shipped within TIBCO Fulfillment Order Management.