Fulfillment Provisioning Service Order Hierarchy

The FP Service order is displayed in plan tab of Fulfillment Order Management. It is integrated with the Plan item tree hierarchy displayed at left side of the Plan tab. The FP Service Order (SO) integration with the plan tree hierarchy display:

  • Milestone for the related plans. The milestone contains the START, END, and intermediate milestones
  • The hierarchy with the FP service order ID, which contains the child node as the OrderLine, Rollback flow, and nominal flow
  • The Rollback and Nominal node contain technical order IDs
  • All the technical order line IDs, which can be rolled back are contained under the Rollback flow
Note: If there is no rollback associated with service order then all the technical order IDs fall under the service order node.

The Fulfillment Provisioning flow accepts and parses an incoming provisioning message and generates a corresponding service order. The product orders are also created and attached to the service order.

Fulfillment Order Management performs a number of important tasks on the product order, according to its currently defined rules and other configuration. These tasks include:

  • Decompose each product order into one or more technical product orders
  • Validate, add, exclude, and sort these technical product orders and attach product order flows to them
  • Enrich the data with specific provisioning parameters