User Interface Integration

TIBCO® Fulfillment Order Management, TIBCO® Fulfillment Subscriber Inventory, and TIBCO® Fulfillment Catalog interact with each other to provide complete fulfillment solution. TIBCO® Fulfillment Provisioning, another optional component, enhances the overall fulfillment capability by providing a network provisioning system capable to connect directly to network elements.

The interaction among the three components is fully configurable through the user interface to maintain their anonymity and to ensure that they can work independently.

Component Integration

FC-FOM-FP Configuration

TIBCO Fulfillment Provisioning configuration is done through editable files including script files, such as data mappers, cartridge configuration files, and routing services. The catalog configuration allows you to define all the product catalog related concepts, service catalog related concepts and both depending on what catalog components are deployed. The service catalog determines services and orders associated with a rendering process.

The BPMN standard is used for process modeling. It provides a single and standard process modeling interface for both TIBCO® Fulfillment Order Management and TIBCO® Fulfillment Provisioning.

The following diagram shows the different integration components:

UI Integration

OMS-FP UI Integration

Fulfillment Order Management and Fulfillment Subscriber Inventory Integration

TIBCO Fulfillment Subscriber Inventory component allows external users to assign inventory for customers against orders. These inventories are stored in the FSI store. When an order for the same customer and product is made again, the Fulfillment Order Management AOPD engine synchronizes the inventories for the customer from FSI and generates the plan accordingly. The TIBCO Fulfillment Order Management interface supplies the inventory to AOPD to be taken into account when the plan generation occurs or when a request is made for an execution plan. For more information, see TIBCO® Fulfillment Subscriber Inventory User's Guide

Fulfillment Catalog and Fulfillment Provisioning Integration

The fulfillment catalog and fulfillment provisioning component integration helps synchronize the fulfillment provisioning service orders data into the fulfillment catalog with a defined ownership. For more details, see the TIBCO® Fulfillment Order Management User's Guide.

Fulfillment Order Management and Fulfillment Provisioning Integration

The TIBCO Fulfillment Provisioning deployment and configuration with TIBCO Fulfillment Order Management adds another distinct feature to the TIBCO Fulfillment Order Management fulfillment capability. The fulfillment requests generated by TIBCO Fulfillment Order Management (Orchestrator) are routed to TIBCO Fulfillment Provisioning or a user defined process component. The routing is automated by using the message owner information. Based on the owner name, a fulfillment request is sent to a particular component. For example, a fulfillment request is sent to the TIBCO Fulfillment Provisioning component for all the orders with the owner name 'FP'.

FC-FP-FOM Integration


The user interface invokes the following TIBCO® Fulfillment Provisioning features:

  • Service Order Tracking
  • Service Catalog Editor
  • Interface Management

See the TIBCO® Fulfillment Provisioning User's Guide for more details.