Adding Routing Cases

Routing cases define the potential destination for the route. Each case leads to a different potential target operation. You must specify two things for each routing case: a name for the case and the destination to which the case leads.

Each routing case leads to one potential target operation. Target operations cannot be shared among routing cases. The relationship between routing cases and target operations must be one-to-one.

Adding a routing case

• Use one of the following starting points to define a routing case.

  Starting Point	Procedure
  Input task	Click the route task in the input path of the mediation flow. Drag the cursor to the destination. The sub-path is automatically drawn, and a case with a default name is added to the Decision tab.
  Decision tab	Open the Decision tab of the route task. Click the Add Case button on the toolbar. The Add Case button creates a case, but it does not lead to a specific target operation. The image shows the sub-path that is displayed in this situation. The sub-path leads to an error icon. See Modifying Case Names or Destinations for details on how to change the destination of the routing case to a valid target operation.