Configuring Columns in Case Navigation

Case Navigation in the Case Management gadget allows you to view information about a selected case ID. For example, the work item list, process list, audit / event information and ad-hoc activities using the case data. You can select the information you want to display.

1. From the Case Management gadget, select a case ID whose case data you want to manage. See:
   • Searching for Case IDs
   • Using Case Views
2. Select an option from Case Navigation.
3. From the right of the page, select .
   The Choose Columns window displays.
4. Select or deselect the columns you want to display.
   The page displays the columns you selected.
5. Optionally, select next to the columns, if you want to group your items together.
   You can select more than one. Each group you select is added as a subordinate group to the previous group you selected. For example, you may want to group your work items by State and then Priority.
   The page displays the grouped items and the Group icon displays with a number beside it to indicate where it is in the group hierarchy. For example, .
6. Once you have made your selections, select to close the Choose Columns window.
7. You can change the order of the columns, by selecting a column and dragging it to a new location.
8. To return to the default settings, open the Choose Columns window and ensure that all the columns are selected and remove any groups.