Sanitizing After a Failed Installation

An installation process can fail at various stages and the installer may not be able to clean up the environment before exiting. It is recommended that you clean up the environment manually before trying to re-install the product.

Consider a simple environment with a single node (BPMNode) on a single host. To sanitize this environment after a failed installation, perform the following steps in the specified order.

Note: The following steps are applicable for a single node environment. Similar steps may be applied to clean up an active-active or a distributed environment. The actual steps however will have to be customized to the environment that needs to be cleaned.

Procedure

  1. Shutdown TIBCO Configuration Tool.
  2. Stop any processes running from CONFIG_HOME. For example, tibcohost, tibamx_SystemNode, and tibamx_BPMNode.
  3. Delete the BPM configuration directory specified during the installation. For example, if you chose to use the default configuration directory when installing on Windows, delete the folder C:\ProgramData\amx-bpm\tibco\data.