Case Cost-Time Analysis
This comparison tool shows information about the time it takes for a case to complete (the cycle time) and also about the cost of cases.
| Name | Description |
|---|---|
| Case Cycle Time Comparison | This is a bar chart that shows the minimum, average and maximum case cycle times. This is useful if you are modifying a Process with the goal of reducing one of these measures (for example, a call center that wants to reduce the average time each call takes). |
| Case Time Comparison to Process | This table shows the average case time for each simulation and displays the percent change against the first Process that you selected. |
| Case Cost Comparison | This bar chart shows the minimum, average and maximum cost for cases. This case cost is calculated based upon the activities performed, their duration and the cost of the Participant performing the activities. This chart can be useful if you are trying to achieve a reduction in case costs, for example by reducing the Activity duration or the cost of Participants. |
| Case Cost Comparison to Process | This table shows the average case costs for each simulation and the percent change against the first Process that you selected. |
| Average Cost/Time Comparison | This graph compares the average cost and time of each simulation. |
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