Skipping Work Items

You can select one or more work items in your work item list and "skip" them. This marks the work items as complete, removes them from the work item list, and causes the process to advance. It has the same affect as opening the work items and submitting them.

To be able to skip a work item, the following must all be true:

  • the work item cannot have any required data fields that are not filled in
  • the work item’s state must currently be ALLOCATED.

Procedure

  1. Press Tab to select one or more work items that are skippable. You can press Shift with the Up and Down arrows to select more than one work item.
  2. Press Shift, then Tab to move to the Action toolbar.
  3. Press Shift, then Tab to move to the Skip icon (The icon is a folder with an arrow curving round to the right).

    If the task in the process definition is not skippable, or if the work item does not exist any more (for example, your work item list has not been refreshed since the work item was submitted by someone else), an error message is displayed: 

    Unable to skip all of the selected work items(s). Items may no longer exist or some may not allow skip. Refresh the list to view any changes.

    When the work item is successfully skipped, it is submitted and removed from your work item list.