The
Interview Witness user task is associated with a form that captures information provided by the witness, including a description of the accident.
It is provided with data that were gathered in the
Capture Claim form, in addition to having data fields for new information.
Procedure
Open the
Claims Process No Forms process in the process editor.
Select the
Interview Witness task.
In the
Properties view, select the
Interface tab.
You can keep the
No interface data association required check box cleared.
The interface of the
Interview Witness user task includes a mixture of
In,
Out, and
In/Out parameters:
The
Inbound Parameters are associated with data that is already specified in the
Capture Claim form.
The
Outbound Parameters are associated with fields that collect new data on the
Interview Witness form.
The
Inbound/Outbound Parameters are associated with fields that can be revised on the
Interview Witness form from the values that were previously specified on the
Capture Claim form.
These parameters provide information gathered on the
Capture Claim form that is helpful to the interviewer performing the
Interview Witness user task:
Time of the accident, based on the value of the
AccTime data field
Customer Description of the accident, based on the value of the
AccDescription data field
Witness Name, based on the value of the
WitName data field
Witness Phone number, based on the value of the
WitPhone data field.
The data for these fields appears on the form (in the appropriate form fields) when the
Interview Witness form is opened.
Interview Witness Task, Form Detail
Observe the
Interview Witness form detail.
In mode
These parameters are bound on the
Interview Witness form to form fields that are
disabled for editing. In this tutorial, these fields are:
AccTime (value appears in the
Accident Time form field)
AccDescription (value appears in the
Accident Description form field)
In/Out mode
These fields are editable and in this tutorial they are:
Witness Name
Witness Phone
While their initial values are provided by the
Capture Claim user task , the name and phone number of the witness may have changed from what they were when the
Capture Claim user task was performed. Because they are
In/Out parameters, their current values appear when the
Interview Witness form opens, but the interviewer can edit those values if necessary.
Out mode
Two additional user task parameters in the
Interview Witness user task are defined as
Out mode parameters only are:
WitDescription (Witness Description), which is the witness’s description of the accident to be specified on the form during the interview
WitStatus (Witness Status), which is the status of the witness and is set programmatically based on buttons clicked by the interviewer.
Out mode user task parameters correspond to
In/Out
mode form parameters. This is necessary to allow the form to be opened and saved multiple times. If the form parameter is
Out mode, you lose the previously typed text if you subsequently reopen the form before marking the work item as complete.
