TIBCO Documentation and Support Services

How to Access TIBCO Documentation

Documentation for TIBCO products is available on the TIBCO Product Documentation website, mainly in HTML and PDF formats.

The TIBCO Product Documentation website is updated frequently and is more current than any other documentation included with the product. To access the latest documentation, visit https://docs.tibco.com.

Product-Specific Documentation

Documentation for TIBCO products is not bundled with the software. Instead, it is available on the TIBCO Documentation site.

The following documents form the documentation set:

  • Concepts: Read this manual before reading any other manual in the documentation set. This manual describes terminology and concepts of the platform. The other manuals in the documentation set assume you are familiar with the information in this manual.
  • Development Tutorials: Read this manual for a step-by-step introduction to the process of creating, packaging, and running composites in TIBCO Business Studio.
  • Composite Development: Read this manual to learn how to develop and package composites.
  • Java Component Development: Read this manual to learn how to configure and implement Java components.
  • Mediation Component Development : Read this manual to learn how to configure and implement Mediation components.
  • Mediation API Reference : Read this manual to learn how to develop custom Mediation tasks.
  • Spring Component Development : Read this manual to learn how to configure and implement Spring components.
  • WebApp Component Development : Read this manual to learn how to configure and implement Web Application components.
  • Administration Tutorial: Read this manual for a step-by-step introduction to the process of creating and starting the runtime version of the product, starting TIBCO ActiveMatrix servers, and deploying applications to the runtime.
  • Administration: Read this manual to learn how to manage the runtime and deploy and manage applications.
  • Hawk ActiveMatrix Plug-in User’s Guide: Read this manual to learn about the Hawk plug-in and its optional configurations.
  • Installation and Configuration: Read this manual to learn how to install and configure the software.
  • Release Notes: Read this manual for a list of new and changed features, steps for migrating from a previous release, and lists of known issues and closed issues for the release.
The documentation for the following features is installed separately:
  • TIBCO ActiveMatrix Implementation Type for C++
  • TIBCO ActiveMatrix Binding Type for EJB
  • TIBCO ActiveMatrix Binding Type for Adapters
  • TIBCO ActiveMatrix Implementation Type for TIBCO Adapters
  • TIBCO ActiveMatrix Implementation Type for Microsoft CLR
  • TIBCO ActiveMatrix Binding Type for REST

How to Contact TIBCO Support

You can contact TIBCO Support in the following ways:

  • For an overview of TIBCO Support, visit http://www.tibco.com/services/support.
  • For accessing the Support Knowledge Base and getting personalized content about products you are interested in, visit the TIBCO Support portal at https://support.tibco.com.
  • For creating a Support case, you must have a valid maintenance or support contract with TIBCO. You also need a user name and password to log in to https://support.tibco.com. If you do not have a user name, you can request one by clicking Register on the website.

How to Join TIBCO Community

TIBCO Community is the official channel for TIBCO customers, partners, and employee subject matter experts to share and access their collective experience. TIBCO Community offers access to Q&A forums, product wikis, and best practices. It also offers access to extensions, adapters, solution accelerators, and tools that extend and enable customers to gain full value from TIBCO products. In addition, users can submit and vote on feature requests from within the TIBCO Ideas Portal. For a free registration, go to https://community.tibco.com.