Add the Participants and Associate them with Activities

All Activities in a Process must have a Participant for simulation purposes. The Participant identifies who or what performs an Activity. For example, 20 call center staff answering enquiries, giving quotes and taking applications and 10 claim handlers processing claims.

In addition to the Participants involved in an Activity, there are broadly two types of resource associated with an Activity:

  • blocking resources - a resource that delays the Process when not available (for example, a person needed to do a job)
  • non-blocking resources - a resource that doesn’t delay the Process, but contribute to costs (for example, the cost of the phone system)
Note: Currently in TIBCO Business Studio you cannot associate non-blocking resources (such as computer time) with an Activity.

To add Participants and associate them with Activities, see the TIBCO Business Studio Modeling User’s Guide.