Reassigning Process Instances that are Assigned to Deleted Users

You can reassign process instances that are currently assigned to a user that has been deleted from ActiveMatrix BPM.

When you reassign a process instance in this way, it is assigned to you, making you the principle of the outstanding process instance.

Procedure

  1. Display the list of deleted users as described in Viewing Deleted Users.
  2. From the list of deleted users, select one or more users.

    If you select a single user, the right pane shows a list of the outstanding process instances for which the deleted user is the principle. If you select multiple deleted users, the right pane does not list any process instances.

    To reassign specific process instances:

    1. Select a single deleted user.
    2. In the list of process instances in the right pane, choose the process instances you want to assign to yourself.
      You can use the Select All and Clear Selections buttons above the list of process instances. You can also manually move the columns in the list to different locations, if desired. If you customize the list in this way, you can use the Save Process List Layout and Restore Default Layout selections on the Actions menu to save / restore the list layout. (Note that a saved process list layout is not written to the database. Therefore, if you save the layout, it is only persisted on the local machine from which you saved it. If you move to another machine, that layout is not saved there.)

      There is also a search icon -- -- on the upper-right part of the list that displays search fields to locate process instances in long lists.

    3. Click the Actions link, then select Replace owner on selected process instances. For example:

    To reassign all outstanding process instances for one or more deleted users:
    1. Select one or more deleted users.
    2. Click the Actions link, then select Replace owner on all process instances.