Starting a Business Service

The business service does not generate work items. The user who starts the business service completes the user interface pages for the business service and then the business service starts an instance of a process.

A couple of things happen when you start a business service.

  • a message is displayed in the form instanceid invoked where instanceid is a unique alphanumeric value that identifies this particular business service and
  • the first user interface page in the business service is displayed.

The business service is considered complete when the final user interface page has been completed.

Procedure

  1. Navigate to the category where the business service is located (for example, Categories, Recent Categories, Favorites).
  2. Navigate to the business service you want to start.
  3. Press Enter on the business service you want to start.
    The business service displays and the focus moves to Start.
  4. Press Enter on Start to start the business service.
    The user interface pages are displayed.
  5. Tab through the fields and type the information required in the fields on the user interface pages. You can press Alt then the left arrow key to close the form and return the item to its previous state.
  6. Press Tab then Enter on Submit to save your changes or press Tab then Enter on Cancel to exit without saving your changes.