Viewing Events Related to a Work Item

Every action that takes place concerning a work item (e.g., creating, allocating, opening, submitting, and so on) is recorded in the database as an event.

From the work item list, you can select a work item and view the list of events related to that work item.

Procedure

  1. Select the desired work item.

    Either click the button on the work item list toolbar, select Open Event Viewer from the work item list Tools menu, or right-click the selected work item and select Open Event Viewer.

    All three methods display a drop-down list.

  2. From the drop-down list, select one of the available pre-defined filters. For example:

    This creates a temporary event view containing events of the type you selected in the drop-down list, that are associated with the selected work item. For example, if you select “This instance”, the event list will contain all events pertaining to the process instance that is associated with the selected work item. (Note that the selections in the drop-down list are customizable — those appearing on your system may differ from those shown here.)

    It also causes the event view list to be displayed with the newly created temporary event view selected. For example:

  3. From the list of events for the work item, perform any of the desired functions that are available — for information, see Events.

Result

Also, for more information about the temporary nature of the event view that is created, see Creating Event Views.