Handling Process Instances That Are Halted Because of an Activity Error
If an error occurs that results in process instances being halted there are a number of steps you can take.
- Examine the halted process instances to determine the cause(s) of the failure, then take whatever action is required to deal with the error.
- Choose the appropriate way to progress each halted process instance. You can:
- Resume the process instance as if it had not halted, causing it to enter a failed state because of the failed activity. This would typically be used if the reason for the failed activity cannot be resolved.
- Retry the failed activity so that the process instance can progress normally.
- Ignore the failed activity. The process instance continues processing from the point in the process after the failed activity.
- Cancel the process instance.
You can use either Workspace, Openspace or the BPM public API to progress halted process instances. See:
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