Processing Work Items

Open a work item to process it. You can fill in the form and complete the work item or save your changes, depending on your requirements.

Procedure

  1. Click a work item to select it. The work item is displayed.
    Information about the work item is displayed. For example, state, start time and end time and so on.
  2. Click The open icon is a grey arrow in a white circle pointing to the right. to open the work item.

    An example of an opened work item is shown below:

    An example work item form.
    Enter the information you require in the form and then you can either:
    • click The save icon is an arrow pointing upwards surrounded by a cloud.to save the information but not submit the work item.
    • click The save icon is a tick.to save and submit the work item.