Deleting Cases

You can delete a routing case in two ways.

Procedure


  • Starting Point Procedure
    Mediation flow
    1. Select the sub-path of the routing case in the mediation flow.
    2. Right-click and select Delete from the menu, or press Delete.
    Route task
    1. Select the row of the routing case on the Decision tab of the route task.
    2. Click the Delete Case icon on the toolbar.