Editing the Email Attributes in the Presentation Channel

Push notification means that notification of a work item is pushed out to a user via email.

The Attributes of the Openspace Email channel allow you to tailor the delivery of the information.

Procedure

  1. Right-click on the CustomerServices project in Project Explorer, select Properties, and then select Presentation Channels.
  2. Check the Enable project specific settings checkbox and expand Default Channel by clicking the plus sign next to it.
  3. Click on Openspace Email. The default attributes are displayed:
  4. You can make entries into the Value fields. Entries can include tokens (such as %%token.workItemId%%). These tokens are replaced by actual values at runtime. You add a token by typing the string directly into an attribute value. For mailSubject enter:

    PUSH TUTORIAL - Pushing Work Item Id %%token.workItemId%%

    For a list of valid tokens, refer to the TIBCO Business Studio Modeling User’s Guide.

  5. In fromAddress, enter your own email address.

    The email address can also be in the format:

    John Smith <jsmith@EasyAs.com

    where John Smith is displayed in the resulting email.

    Note: The fromAddress must be a valid address on the SMTP server to be used to push work. Some SMTP servers (depending on how they are configured) will throw an exception if the address does not exist on the SMTP server.
  6. Leave the default settings and the remaining empty fields as they are, and click Apply and then OK.
  7. Save the project that you have created.