Skipping Work Items

You can select one or more work items in your work item list and "skip" them. This marks the work items as complete, removes them from the work item list, and causes the process to advance. It has the same affect as opening the work items and submitting them.

To be able to skip a work item, the following must all be true:

  • the work item cannot have any required data fields that are not filled in
  • the work item’s state must currently be ALLOCATED.

Procedure

  1. From a work item list, select one or more work items that are skipable.
  2. Click The icon is a folder with an arrow curving round to the right.

    If the task in the process definition is not skipable, or if the work item does not exist any more (in other words, your work item list has not been refreshed since the work item was submitted by someone else), an error message is displayed; 

    Unable to skip all of the selected work items(s). Items may no longer exist or some may not allow skip. Refresh the list to view any changes.

    When the work item is successfully skipped, it is submitted and removed from your work item list.