Allocate Work Item(s) To Yourself

This function allows you to allocate one or more work items to yourself. It changes the state of the work items to Allocated so that only you can work on them. The work items are removed from the Inbox of all other users.

This function can be used only if the work items are currently being offered to you; i.e., their state = Offered.

Also note that if you want to allocate work items to yourself from a supervised work view, the work items must also be offered to you (the creator of the supervised work view), that is, the work items must be listed in your Inbox with a state of Offered.

Procedure

  1. Select one or more work items in the work item list that currently have a state of Offered.
  2. Click the button, or select Allocate Work Item(s) To Self from the Tools menu on the work item list.

Result

The work items are now allocated only to you, and are removed from all other user’s Inboxes.