Creating and Managing Supervised Work List Views
A user—typically a manager or supervisor—may have the ability to display work list views other than their own.
This depends on:
- the organization model entities to which the user belong (groups, positions, organization units, and organizations),
- the privileges that they hold as a result of membership of those entities,
- whether those privileges grant access to the work lists of other organization model entities, via the viewWorkList system action,
- whether that system action is scoped to apply to the specific group, organization unit, or position whose work list is to be supervised.
Examples in the following sub-topics illustrate how you can use the API to determine what supervised work lists a user has access to, then retrieve the contents of those work list views.
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