Starting a Business Service

The business service does not generate work items. The user who starts the business service completes the user interface pages for the business service and then the business service starts an instance of a process.

A couple of things happen when you start a business service.

  • a message is displayed in the form instanceid invoked where instanceid is a unique alphanumeric value that identifies this particular business service and
  • the first user interface page in the business service is displayed in the gadget.

The business service is considered complete when the final user interface page has been completed.

Procedure

  1. Click on the business service you want to start.

    Click . The business service is started as shown below:

    The dialog displays the first task in a business service
    Note: If you are using Openspace with Internet Explorer version 8, occasionally when starting a business service, Internet Explorer goes into compatibility mode and reloads the page. You can fix this by clicking Tools > Internet Options > Browsing > Advanced and deselecting Automatically recover from page layout errors with Compatibility View.
  2. Complete the information in the user interface pages and click Submit.
  3. Once the user interface pages are completed, click on the business service again to display a summary.