TIBCO Documentation and Support Services

How to Access TIBCO Documentation

Documentation for TIBCO products is available on the TIBCO Product Documentation website, mainly in HTML and PDF formats.

The TIBCO Product Documentation website is updated frequently and is more current than any other documentation included with the product. To access the latest documentation, visit https://docs.tibco.com.

Product-Specific Documentation

Documentation for TIBCO ActiveMatrix® Service Grid is available on the https://docs.tibco.com/products/tibco-activematrix-service-grid page.
Important: Use of the following features, installation profiles and development tools requires a TIBCO ActiveMatrix Service Grid license:

  • TIBCO ActiveMatrix Policy Director Governance, TIBCO ActiveMatrix SPM Dashboard, and TIBCO ActiveMatrix SPM Runtime Server profiles; and

  • TIBCO ActiveMatrix Service Grid development tools for Java, Webapp and Spring components.

Customers with only a TIBCO ActiveMatrix Service Bus license are not licensed to use these features, tools or profiles.

The following documents form the documentation set:

  • TIBCO ActiveMatrix Service Grid Concepts: Read this manual before reading any other manual in the documentation set. This manual describes terminology and concepts of the platform. The other manuals in the documentation set assume you are familiar with the information in this manual.
  • TIBCO ActiveMatrix Service Grid Development Tutorials: Read this manual for a step-by-step introduction to the process of creating, packaging, and running composites in TIBCO Business Studio.
  • TIBCO ActiveMatrix Service Grid Composite Development: Read this manual to learn how to develop and package composites.
  • TIBCO ActiveMatrix Service Grid Java Component Development: Read this manual to learn how to configure and implement Java components.
  • TIBCO ActiveMatrix Service Grid Mediation Component Development: Read this manual to learn how to configure and implement Mediation components.
  • TIBCO ActiveMatrix Service Grid Mediation API Reference: Read this manual to learn how to develop custom Mediation tasks.
  • TIBCO ActiveMatrix Service Grid Spring Component Development: Read this manual to learn how to configure and implement Spring components.
  • TIBCO ActiveMatrix Service Grid WebApp Component Development: Read this manual to learn how to configure and implement Web Application components.
  • TIBCO ActiveMatrix Service Grid REST Binding Development: Read this manual to learn how to configure and implement REST components.
  • TIBCO ActiveMatrix Service Grid Administration Tutorials: Read this manual for a step-by-step introduction to the process of creating and starting the runtime version of the product, starting TIBCO ActiveMatrix servers, and deploying applications to the runtime.
  • TIBCO ActiveMatrix Service Grid Administration: Read this manual to learn how to manage the runtime and deploy and manage applications.
  • TIBCO ActiveMatrix Service Grid Hawk ActiveMatrix Plug-in: Read this manual to learn about the Hawk plug-in and its optional configurations.

  • TIBCO ActiveMatrix Service Grid Policy Director Governance Custom Actions: Read this manual to learn how you can configure and enforce policies for ActiveMatrix and external services hosted in third party containers, using TIBCO ActiveMatrix Policy Director Governance.

  • TIBCO ActiveMatrix Service Grid Service Performance Manager API Reference: Read this manual to learn how to use the SPM APIs.
  • TIBCO ActiveMatrix Service Grid Error Codes: Read this manual to know more about the error messages and how you could use them to troubleshoot a problem.
  • TIBCO ActiveMatrix Service Grid Installation and Configuration: Read this manual to learn how to install and configure the software.
  • TIBCO ActiveMatrix Service Grid Security Guidelines: Read this manual to learn more about security guidelines and recommendations for TIBCO ActiveMatrix Service Grid.
  • TIBCO ActiveMatrix Service Grid Release Notes: Read this manual for a list of new and changed features, steps for migrating from a previous release, and lists of known issues and closed issues for the release.

How to Contact TIBCO Support

You can contact TIBCO Support in the following ways:

  • For an overview of TIBCO Support, visit http://www.tibco.com/services/support.
  • For accessing the Support Knowledge Base and getting personalized content about products you are interested in, visit the TIBCO Support portal at https://support.tibco.com.
  • For creating a Support case, you must have a valid maintenance or support contract with TIBCO. You also need a user name and password to log in to https://support.tibco.com. If you do not have a user name, you can request one by clicking Register on the website.

How to Join TIBCO Community

TIBCO Community is the official channel for TIBCO customers, partners, and employee subject matter experts to share and access their collective experience. TIBCO Community offers access to Q&A forums, product wikis, and best practices. It also offers access to extensions, adapters, solution accelerators, and tools that extend and enable customers to gain full value from TIBCO products. In addition, users can submit and vote on feature requests from within the TIBCO Ideas Portal. For a free registration, go to https://community.tibco.com.