Generating Sample Data for the BPM Claims Application

You can now run the CreateClaimsAutomatic business service to generate a number of claims with a selection of randomized data.

The CreateClaimsManual business service allows a user to enter full details of a new claim (claimants, notifiers, witness details, vehicle details and so on), along with a simulated claim state (for example, authorization, notification or settlement).

The service invokes the ClaimsProcess business process which simulates an actual claims processing process. The process creates an instance of a Claim object in the case data store, using the data passed down from the business service. It then either, according to the simulated claim state, generates a dummy user activity, or terminates.

The CreateClaimsAutomatic business service allows you to quickly generate simulated data for multiple invocations of the CreateClaimsManual business service, without having to manually run that process, enter data and process subsequent work items. The CreateClaimsAutomatic business service invokes a GenerateClaimdata business process, which generates randomized data for a claim and claim state, for a specified number of open and closed process instances, which it passes to the ClaimsProcess business process.

Procedure

  1. Log in to TIBCO Openspace as the Front Desk Group team leader, Richard Cresswell. (The password is tibco123.)
  2. On the Business Services tab, in the All Categories section, expand ClaimModelProcess and select Claims.
  3. Select CreateClaimsAutomatic and click . The Get Number Required form is displayed.
  4. In the openToCreate field, enter the number of open process instances that you want to create.
  5. In the closeToCreate field, enter the number of closed process instances that you want to create.
  6. Click Submit.
  7. On the Process Views tab, select the ClaimsProcess template, then refresh the view until you can see that the requested number of process instances have been created.
    All the process instances are initially Offered.
  8. On the Work Views tab, randomly allocate a selection of work items to members of the Front Desk Group, to provide further variety in the data:
    1. Select one or more work items then click The icon is two people with a green arrow going from one to the other. The Allocate Work Item to Offer Set dialog is displayed.
    2. Select the user to whom you want to allocate these work items, then click OK.
  9. Log out, then log in again as the BackDeskGroup team leader, Leon Court. (The password is tibco123.)
  10. On the Work Views tab, randomly allocate a selection of work items to members of the Back Desk Group.

Result

The ActiveMatrix BPM database now contains data about the generated process instances of the ClaimsProcess.

The BDS case store now contains data abut the claim objects associated with each process instance.

You can now use the Process Monitor, Claim Breakdown and AMX-BPM Statistics AdHoc dashboards to easily access and visualize this data.