linkCase

The linkCase operation creates an association between case data. This is necessary when navigating between case data. For example, in an insurance company, you may want to link a customer’s case reference number with their orders.

You can then use either navigateCase or navigateCaseByCriteria to search for orders belonging to that particular customer.

• The request identifies the case reference of the case data to associate and the name of the association.
• The response returns a new case reference for the association. The case reference is incremented by one. For example, if you have BDS-2-com.example.gddemo.Customer-1-0 and you link it with some case data, the new case reference would be BDS-2-com.example.gddemo.Customer-1-1.