openNextWorkItem
Opens the next work item in the work queue.
Note: There is an
openNextWorkItem operation in two services:
- WorkPresentationService (the one described here) - This service can be used to open work items that start pageflows, or those that do not (for more information, see ClientService).
- ClientService - Use the openNextWorkItem operation if the work item to be opened starts a pageflow (as described in ClientService).
- The request must specify the resource ID, channel ID, channel type, and mode in which the payload must be returned.
- The response returns the execution status, the payload of the work item that is opened, the work type details, presentation details and pageflow details.
Required System Action
None.
Subtopics