Event Types and Event

The transition of the call from one task to the next is triggered through ‘events’ and an event is delivered to any subscriber interested in receiving the event. The SDK supports two event-types which are delivered synchronously:

• Pre-Process Event type: This event is used to trigger any pre-process task.
• Post-Process Event type: This event is used to trigger any post-process task.
• Authentication Event type: This event is used to trigger any custom authentication.