Editing Business Rules

To edit a Business Rule, perform the following steps:

1. In the Admin UI, goto System Settings > Smart Routing > Private Process Smart Routing.
2. In the Private Process Smart Routing window, click the serial number of the rule you want to edit and modify the configured data in the Edit Entry dialog.
For more information on editing data of the selected business rule, see the description of the fields in New Rule for the Private Process Smart Routing table.
3. Click Save.