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TIBCO® BPM Enterprise 5.5.0

# Changing Work Item Priority

All work items have a priority. Setting the work item priority enables you to sort your work list by priority. Also, scripts and processes can check the priority value and therefore perform actions based on a work item’s priority.

The priority is a numeric value indicating the relative importance of the work item. By default, the work item priority is 50. The valid range for work item priority is 0 - 100. You must enter a value in this range or an error is displayed.

Note: To change the priority of a work item, you must log in as a user that has a privilege with one or all of the following system actions assigned to it.

- changeAllocatedWorkItemPriority-This system action enables a user to change priority on work items with a status of Allocated and that is allocated to you.
- changeAnyWorkItemPriority-This system action enables a user to change the priority on all work items.

This means if you want to change the priority of a work item in your work list whose status is Allocated, but it is not allocated to you, then you must also have authorization for the changeAnyWorkItemPriority system action.

Note: System actions are configured in the Organization Modeler in TIBCO Business Studio - BPM Edition.

Procedure
1. From Work Views, select > Change priority from the work item whose priority you want to change.
2. From Work item priority, select one of the following:
   Note: For each of these options you must set the priority to a numeric value within the valid range for work item priority. The valid range is 0 - 100.
   You can:
   - Select Absolute and enter a specific numeric value in the box.
   - Select Offset. Enter a specific numeric value in the box and then use the arrows to offset a work item priority by a specific numeric value. For example, an employee is away on holiday and you want to offset the priority on all their work items by 20.

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