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TIBCO® BPM Enterprise 5.5.0

# Capabilities

Capabilities refer to abilities, skills, or aptitudes of a user. For example, a user might have any of the following capabilities:

- speak a foreign language
- hold professional qualifications in a particular area of business expertise
- hold a driving license

Capabilities can be further qualified - for example, to be able to speak French, German or both.

Using TIBCO Business Studio - BPM Edition’s Organization Modeler, capabilities can be defined and then assigned to groups and positions.

Note: Users do not inherit capabilities based on their membership of groups and positions. Instead, capabilities must be assigned directly to users at runtime using the Organization Browser.

Capabilities can be used in the following ways:

- They can define the entry criteria for a group or position. At runtime, an administrator can ensure that they only add users to particular groups or positions who have the necessary skills. For example, this can include the capability to add users who hold a particular qualification to a group of specialist motor claims handlers.
  Note: TIBCO BPM Enterprise does not enforce any defined entry criteria. The administrator can, if they want, add users who do not have the necessary skills to a group or position.
- They can be used as process participants to define whom a user task should be distributed to. For example, in an insurance claims process, a work item to capture initial claim details could be distributed only to call handlers who speak the language requested by the person reporting the claim.

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TIBCO® BPM Enterprise

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