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TIBCO® BPM Enterprise 5.5.0

# Groups

Groups define the work that a particular group of users are capable of doing. They provide a functional view of the organization, which is separate from the enterprise’s formal and structural organization.

For example, groups can define:

- a job title or function, such as Customer Service Representative or Loss Adjuster.
- a technical skill set, such as Java software architects.

Groups can also be related in a hierarchical, tree-like structure (like structural elements) that refines the nature of the group as it deepens. In other words, a sub-group can be created from a parent group, or both co-exist. All members of a sub-group are members of the parent group. For example, an insurance company could use a general Customer Services Representatives group, with sub-groups for those CSRs who specialize in motor or travel insurance. Specialization may be on the basis of location, skills or the ability to speak a particular language.

Groups are defined in TIBCO Business Studio - BPM Edition’s Organization Modeler. Once defined, they can be used as process participants to define who a user task should be distributed to.

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