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TIBCO® BPM Enterprise 5.5.0

# Push and Pull Distribution Models

Work can either be pulled by users or pushed to them.

The usual model is pulled distribution. In this model, when a work item is generated it is added to a user’s work list. When the user is ready to work on the work item, they open - or pull - it from their work list. A user needs to log in to TIBCO BPM Enterprise to access their work list.

TIBCO BPM Enterprise also supports pushed distribution. In this model, when a work item is generated it is sent to a user as an email. The email contains the URL of the work item, which the user can click to open and process the work item. The users need to authenticate themselves before they can open the work item.

You can enable receiving pushed work items for specific organizational entities and users.

Pushed distribution is useful for occasional TIBCO BPM Enterprise users - for example, managers who only need to become involved in a process when some form of higher level approval is required. These users will typically not be logged into TIBCO BPM Enterprise all the time and so could otherwise miss the arrival of high priority work items.

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