Managing Linked Cases

You can view the cases of case types that are linked. For example, for a customer, you can view all orders for that customer. Cases are linked at design-time in TIBCO Business Studio - BPM Edition.

Before you begin

You must be logged in as a user that has the readCases system action assigned to view the linked cases.

    Procedure
  1. Select a case type to view a list of cases of that type.
  2. Select the case you are interested in.
    If there are a large number of cases, you can use search to find the case. See Using Search.
  3. From the right-hand pane, select the down arrow next to Linked cases to expand the list of linked cases.
  4. Select a case identifier to display the linked case's details.