Managing Work Using Organization Models

An organization is a collection of people, grouped and related to each other in different ways according to the needs of the enterprise. An organization model formalizes and defines the different elements of the enterprise organization (the organization’s entities, their attributes and the relationships between them) that are available for use by a process.

These elements comprise:

• structural elements - organizations, organization units and positions.
• groups, which define the specification for a job of work to be performed, providing a functional view of the organization.
• descriptive elements - capabilities, privileges and locations, which provide additional information about other organizational elements, or about the resources (users) that belong to them.
• resources, which can represent items such as people, equipment or buildings.
  Note: Resources in the Organization Model are organization model entities that represent real users. To execute a process successfully, you must map real users to organization model entities using the Organization Browser. Once resources have been mapped, when a process is executed, a user task participant is translated into the real user or users who should receive the corresponding work item, see Mapping Resources to the Organization Model.