Using a Case Data Model in a Business Process

Within a process, you can create, read, update and delete case objects created from the case classes defined in a referenced case data model.

A case object is an instance of a case class. Data for a case object is stored in the case data tables associated with the case data model to which the case class belongs. You can create case objects from within a process by using a Case Data service task.

A case reference is a unique reference (or pointer) to a case object, created by BPM when the case object is created. You can use a case reference within a process to find, display, update or delete an existing case object.