System Actions Reference

System actions are shown at two levels: the organization model level and at the "scoped" level (for groups, organization units, and positions).

The tables below show the system actions that can be associated with privileges at those two levels. The tables are further divided into categories.

Organization Model-Level System Actions
Administration
System Action Provides Access To
System Administration Users with this system action have access to some of the administrative actions like deployment/undeployment, shared resource management and configuration management. User's with this System Action can access Administrative UI.

For any other action, please refer to the other system actions.

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Application Development Platform
System Action Provides Access To
Application Development Various functions:
  • Access and launch App dev capability
  • Create or upload a user interface(UI) application
  • Manage the available UI applications, that is, publish and edit the applications
Case Document Administration Delete case documents
Case Document User Upload and view case documents
Audit Trail
System Action Provides Access To
Query Audit Various functions:
  • Store and retrieve comments for a process instance
  • Generate an audit trail for cases, process instances, and work items
  • Retrieve audit data in tabular format for charting tools
Write Audit Protects against users calling a REST API to create custom audit entries
Business Services
System Action Provides Access To
List Business Services Various functions:
  • List business services
  • List business service categories
  • List page flows
  • List case actions
  • Query business services
  • Query business service categories
Case Data
System Action Provides Access To
Create / UpdateCase Data Create cases in the case data store

Update, link, and unlink cases

Delete Case Data Delete cases from the case data store
Read Case Data Find, read, and navigate cases
Organization Model
System Action Provides Access To
Browse Model Browse the organization model
Create Resource Admin Create resources and edit resource information
Delete LDAP Admin Delete LDAP containers
Delete Resource Admin Delete resources
Export LDAP Admin Export LDAP container and resource mapping information
Import LDAP Admin Import LDAP container and resource mapping information
LDAP Admin Various functions:
  • List LDAP containers
  • Save LDAP container
  • Execute LDAP queries
  • List LDAP connections
  • List candidate resources
  • Set extension points and candidate queries
Organization Admin Set extension points (both the "LDAP Admin" system action and this system action give access to set extension points)

This system action also allows the user to see all organizations, even if organization relationships are set up.

Read Parameters Controls viewing and editing resource attributes in the Organization Browser
Read Push Destinations Controls viewing and editing push destinations in the Organization Browser
Resolve Resource Find and list resources
Resource Admin Various functions:
  • Create, update, and delete resource
  • List candidate resources
  • Set candidate queries
  • Purge deleted resources
  • Delete LDAP container
User Settings List, retrieve, save, or delete user settings that are persisted on the server
Write Parameters Controls editing resource attributes in the Organization Browser
Write Push Destinations Edit push destinations for an organization or resource
Process Management
System Action Provides Access To
Bulk Cancel / Purge Process Instance Cancel process instances

Purge completed process instances automatically from the system

Bulk Resume / Suspend Process Instance

Suspend process instances

Resume suspended process instances
Cancel / Purge Process Instance Cancel a process instance

Purge completed process instances automatically from the system

Handle Process Migration List, set, unset, or clear migration rules
Query Process Query and list process instances and templates
Resume / Suspend Process Instance

Suspend process instances

Resume suspended process instances

Fix halted process instances

Start Process Start an instance of a process
Work Management
System Action Provides Access To
Auto Open Next Work Item Open the next work item automatically after the previous one is closed
Change Allocated Work Item Priority Change priority of an allocated work item
Change Any Work Item Priority Change priority of any work item
Close Other Resources Items Close work items that are currently allocated to other users
Open Other Resources Items Open work items that are currently allocated to other users
Pend Work Item View "pended" work items, that is, work items that have been hidden until a specified date/time, or period of time has expired
Reallocate To Offer Set Reallocate the work item to the offer set
Reallocate Work Item To World Reallocate the work item to all users
Set Resource Order Filter Criteria Retrieve or set filter and sort criteria for work item lists for a resource
Skip Work Item Skip a work item in a work list
View Global Work List Retrieve a work item list for ALL resources, or retrieve a work list containing work items associated with a specific global reference
View Work List Various functions:
  • Retrieve a work list for an organizational entity
  • Retrieve list of all public work views
  • Add or remove resources from a public view
  • Delete a work list view
  • Lock or unlock a work list view
Work Item Allocation Allocate or unallocate a work item

Scoped System Actions

The following system actions are considered "scoped", that is, they are set on specific groups, organization units, and positions using the Organization Modeler. The scoped system actions are specifically used to control access to, and functions from, supervised work views.

Scoped System Actions
Work Management
System Action Description
Close Other Resources Items Close work items that are currently allocated to other users
Open Other Resources Items Open work items that are currently allocated to other users
Reallocate To Offer Set Reallocate the work item to the offer set
Reallocate Work Item To World Reallocate the work item to all users
Set Resource Order Filter Criteria Retrieve or set filter and sort criteria for work item lists for a resource
View Work List Controls access to supervised work views:
  • To create a supervised work view for an organizational entity, you must possess this system action on the group, organization unit, or position.
  • To create a supervised work view for an individual resource, you must possess this system action on a specific position to which the resource has been mapped.
Work Item Allocation Allocate or unallocate a work item