Activities

An activity represents work that a company or organization performs using business processes.

An activity can be atomic (it is not broken down into a finer level of detail) or non-atomic. Atomic activities are represented in the Process Editor by tasks. For more information about how BPMN defines activities and tasks, see the BPMN website.

When creating the process, each time a different person, group, role, or system needs to call an API outside the BPM system, an activity should be added to the process.

Activities might be directly or indirectly triggered by events such as the receipt of an email, phone call or workflow item, and might involve making a judgment on the presented facts and performing an action (such as entering data to a computer system, phoning someone in the same or a different organization, and so on).

A task in a process diagram represents an atomic activity (one that cannot be further broken down). A task of an unspecified type looks like this in the Process Editor:

If the activities need to be broken down into finer steps, they must be represented as Sub-Processes. The Activity Type is set in the Properties view.