Troubleshooting Installation

If you encounter problems with the installation or uninstallation, first ensure that your system meets all requirements. Next, check the installer log for potential problems.

The installer log file, tibco_universal_installer.username_install.log, is available at the following locations:
  • On Microsoft Windows: C:\Users\username\.TIBCO\install_timestamp
  • On Linux: user_home_dir/.TIBCO/install_timestamp
  • On macOS: Users/user_home_dir/.TIBCO/install_timestamp
The installer log file captures the following information:
  • Detailed information regarding the user that invoked the installer, hostname, operating system details, and so on
  • List of assemblies installed
  • Information related to the Ant scripts executed by the installer

To change the location of the installer log file, specify the option -V logFile="myLogFile" when you run the installer.